Returns & Exchanges

RETURN & EXCHANGES 

To exchange or return your order, please register a request in the form below:

For exchanges:

You will receive a QR code to return your product with at a Postnord Service Location.
You will within 3 days of your request receive an email confirmation with your exchange order and it will then be shipped to you in a new package. 


For returns:
You will receive a QR code to return your product with at Postnord.

Please note that no returns can be sent to us/will be accepted without a return slip administered from us. 

Return time:
You can return or exchange your BabyMocs products within 14 days from receiving your package. 

Return within Sweden - FREE for shoes. 40 SEK for Sunglasses, Headwear and other accessories. 

Exchange within Sweden - FREE for size exchanges for shoes. 80 SEK for Sunglasses, Headwear, Gifted/Won Products, other accessories & color exchanges for shoes.

There would be no way for us to stay climate focused if we would offer free exchanges on for example colors of accessories. 

International Returns - 200 SEK (20 EUR)
International Exchanges - 400 SEK (40 EUR)

Return in the BabyMocs Store 
You may also exchange/return your package within 30 days in our physical store in Stockholm. No return cost for either shoes or accessories. 

BabyMocs Stockholm Store Address: 
BabyMocs 
Skånegatan 53 
11637 Stockholm
Sweden

OPENING HOURS

Tuesday-Friday 12-18 
Saturday 11-16 
Sunday 11-16 
On Mondays we are designing shoes and accessories = closed 

Refund
The product must be in new and in unused condition to be accepted for a refund or exchange. 

We do not refund shipping on exchanges and returns.

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